Blog

Category: Hints-and-tips

How to: Get your card re-sent

We send 1,000s of postcards around the globe every day, each one made of thick, sturdy card and laminated on both sides to make it super robust for its journey. We’re confident that you and your recipients will love your cards, so each one is covered by our Happiness Guarantee. That means that, if you’re…

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How to: Add a BFPO address to a TouchNote order

If you’re sending a TouchNote order to a BFPO address, first make sure you’ve read all the UK Government’s advice here about sending mail to a BFPO address. Then, here’s what you need to pop into the TouchNote address form when sending to service personnel: In ‘Address name’ field: Enter the Service number, Rank and Name…

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How to: Add an APO or FPO address to a TouchNote order

Want to send a postcard to friends or family serving in the US military? Here’s how to pop their APO or FPO address into the app or our website. Please note this is for APO and FPO addresses only, for BFPO addresses please see here. In “Street address” field: Enter one of the following: For…

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How to: Send one postcard to lots of people

Got one postcard to send out to lots of folks? We’re here to show you how (and it’s so easy!). Now you can get all your thank yous, party invites, and holiday cards done in a flash. You can do this in any of our apps, or when you send cards with www.touchnote.com Step 1…

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Get festive!

Add some Christmas magic to your photos Warm the hearts of your family and friends this Christmas. Take a look at our video and see how you can turn the memories from your phone into cards and gifts that will sparkle in their home ✨   To take advantage of these new designs, features and more be sure…

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Print Box FAQs

Our brand new Print Boxes are now available on iPhone and iPad! Create a Print Box filled with any 12 to 24 photos you like. Or, if you’ve been abroad with your iPhone or iPad, we can automagically pick the 36 best snaps from your trip for you. Quickly edit and order them printed on…

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How to: Find your order number

You can find your order number in your confirmation email. However, you can also locate order numbers within the app and through our website. See how below: On iPhone, iPad, and Android phones and tablets -Open the app and check you’re signed in -On the homescreen, tap on your order -The number will appear above…

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